Financial Aid Director

POSITION:            Director of Financial Aid
DIVISION:             Business and Finance
DEPARTMENT:  Financial Aid
STATUS:                 Full-Time, Salaried, EXEMPT Position
SUPERVISION RECEIVED: Vice President of Business and Finance
SUPERVISION EXERCISED:  Financial Aid Specialists, Work study students, Student Employees


The Director of Financial Aid is an administrative position responsible for the management of the College’s financial aid programs.  This position is responsible for the leadership in developing and implementing all federal, state and institutional financial aid programs, which provide financial support and services to current and prospective students.  The Director must be able to manage staff effectively, must be able to train and lead staff in developing their knowledge of the functions of a financial aid office, must be able to effectively lead DCC in regarding all financial aid functions, perform standard financial aid duties such as Verification, Loan Processing, Return to Title IV, Satisfactory Academic Progress and Default Management.  The Director works closely with all administrative offices on campus particularly Enrollment Management.  The Director works with local communities assisting with the completion for the FAFSA (financial aid nights).  The Director will work some evenings and weekends.


  • Administer Title IV Financial Aid Programs in compliance with the Department of Education.
  • Develop, implement and revise strategies, policies and procedures for effective delivery and awarding of all institutional, state and federal financial aid. This includes scholarships and work study and student employment.
  • Support the College’s recruitment and retention efforts by strategically managing all financial aid programs.
  • Work closely with Business and Finance to reconcile all aid students received monthly, both externally with the Common Origination and Disbursement System and internally with the Business and Finance staff.
  • Work closely with and provide strategic direction to the DCC Foundation Board to develop and award scholarships.
  • Maintain knowledge of federal and state regulations that govern the administration of all Title IV Financial Aid programs.
  • Participate in National, Regional and State professional organizations (NASFAA, RMASFAA, MASFAA).
  • Lead DCC in identifying opportunities to automate process and increase efficiencies.
  • Assist institution with research to better serve our students and meet mission fulfillment in regards to North West standards.
  • Communicate effectively orally and in writing.
  • Read and comprehend all federal, state and institutional regulations and other written material as related to the administration of financial aid for a two year career and technical and transfer college.
  • Adhere to written policies and procedures.
  • Create and order necessary financial aid forms.
  • Monitor Title IV Funds to ensure compliance and strategically award and expend for the aid year.
  • Participate in New Student Orientations.
  • Must be able to travel and work evenings and weekends as needed. Conduct parent financial aid workshops at high schools in Eastern Montana; workshops are usually conducted during the evening hours in October through January. Coordinate with Enrollment Management
  • Supervise Financial Aid Specialists, Work Study students and Student employees.


  • Adheres to and displays Core Competencies (*See HR Office)
  • Manages and leads the overall operation of the Financial Aid Office; manages and directs office budget; reconciles all accounts.
  • Adheres to standards of confidentiality of information and documentation.
  • Coordinates external educational funding sources such as Veteran’s Benefits, Vocational Rehabilitation, Tribal funding, and Job Training Partnership Act Assistance.
  • Constructs cost-of-attendance budgets and revises the award-packaging policies each year based upon the school’s allocations of federal, state, and institution funds and prior-year utilization.
  • Completes consortium agreements for non-DCC students enrolling in courses at DCC.
  • Oversees federal, state, and institutional funding programs.
  • Exercises adequate quality control to ensure that need-based awards do not exceed documented need, nor that the students’ awards combined with the funding they received at prior institutions do not exceed aggregate limits.
  • Maximizes utilization of all funds from the programs within intended rules, policies and regulations.
  • Enters data for all student scholarships and most exemptions pertaining to degree seeking students (re: athletics, music, art, academic, etc.), into Banner exemption forms.
  • Disburses all student aid: reviews student files, ensures timely award notification and on-time disbursement of funds.
  • Exercises professional judgment in cases of dependency overrides, extension of satisfactory academic progress limits, and utilization of expected year income for determining estimated family contribution (EFC).
  • Manages and utilizes various computer programs, including but not limited to: Banner, EdConnect, Microsoft Office, and WinSCP.
  • Defines the new aid year for financial aid (setup within Banner for all aspects of processing aid).
  • Develop forms appropriate for gathering the required information for Verification of applicant data.
  • Apprises IT department of required Banner upgrades in response to federal and state regulatory changes.
  • Selects and leads a team through Self-Assessment of program.
  • Establishes Satisfactory Academic Progress (SAP) policies, within Federal limits/guidelines and monitors student progress per policy.
  • Accesses, processes and updates DCC and/or student data as required via federal web applications including but not limited to: Student Aid Internet Gateway (SAIG), Financial Aid Administrator (FAA) Access to Central Processing System (CPS) online, Federal Student Aid (FSA) Download (software), National Student Loan Data System (NSLDS), Return of Title 4 (R2T4) on the Web, Common Origination & Disbursement (COD) system, eCampus Based System known as the Fiscal Operations Report and Application to Participate (FISAP), and Electronic Application for Approval to Participate in Federal Student Financial Aid Programs (EAPP).
  • Initiates transfer monitoring with NSLDS and reviews individual student funding history, ensuring students are funded appropriately when transferring to DCC.
  • Apprises students of Direct Loan and Perkins entrance and exit counseling requirements.
  • Conducts individual exit counselling session with Federal Perkins Loan borrowers, obtaining exit schedules of re-payment from Xerox (Perkins Loan Servicer).
  • Accesses data on Xerox website for year-end data to complete the FISAP Perkins Loan section.
  • Compiles data and completes the financial aid section of the annual IPEDS report.
  • Compiles data and completes Gainful Employment reporting to NSLDS.
  • Compiles data and populates the Department of Education’s Net Price Calculator template for IT department placement on DCC website.
  • Maintains all financial aid information on the DCC website and those relating to the certificate programs in compliance with Gainful Employment regulations.
  • Approves access of DCC employees to various US Department of Education financial aid web systems, as the Primary Destination Point Administrator (PDPA) with the Student Aid Internet Gateway (SAIG) system.
  • Adheres to FERPA, insuring that confidentiality of student records is maintained and that all contacts with the public are handled quickly, courteously, and accurately.
  • Prepares and submits various fiscal and operational reports as required by the Vice President of Student Affairs, Federal, and State regulations.
  • Provides federal guidelines to the DCC Calendar Committee for establishment of the academic calendar.
  • Develops annual scholarship applications, coordinating with the Dawson College Foundation, DCC, and outside entities.
  • Prepares and submits a list of Dawson College Foundation Scholarship recipients and disbursements each semester for payment.
  • Chairs the Financial Aid Committee, guiding on student financial aid appeals.
  • Distributes scholarship applications to review/selection committees, upholding the wishes of the donor.
  • Chairs the Financial Aid Committee with scholarship review/selection on institutional academic waivers and those where the donor did not specify.
  • Provides to the Dawson College Foundation information on student recipients for their annual newsletter.
  • Provides to the Dawson College Foundation a report of the Short Term Loan Fund at their annual meeting.
  • Informs students and parents about the availability of financial aid, application procedures, and how to request reevaluation if changes in the family’s financial situation occurs.
  • Disseminates information relating to the financing of an education to enrolled students, potential students, parents, and high school counselors.
  • Develops positive relationships with students, parents, faculty, staff, high school personnel, the Office of the Commissioner of Higher Education, Legislators, reporters, auditors, Department of Education staff, and members of professional organizations.
  • Presents informative sessions for parents of high school students at Dawson County High School (other locations in Eastern Montana upon request), Campus Buccaneer Days, Summer Advance Registration, and Orientation.
  • Serves as a member of the Enrollment Management Committee and participates on other committees as requested.
  • Reviews residency appeals and makes determination based on documentation provided.
  • Assist the Enrollment Management Team with admission inquiries and requests.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


The above knowledge, skills, and abilities are typically acquired through education and experience equivalent to:

  • A Bachelor’s Degree
  • 3-5 years of experience in a financial aid college environment or similar experience in the private or public sector or combination thereof.
  • Valid Montana Driver’s License.

Preferred Qualifications:

  • Master’s Degree
  • 5 plus years of experience in a financial aid office or financial aid administration
  • Banner Ellucian Experience


  • Completed Dawson Community College application
  • Current resume
  • Cover Letter
  • Copies of college transcripts (original transcripts required, if hired)
  • Three professional references (names, email addresses, and phone numbers).                                                                                                                    


Human Resources Department
[email protected]

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